There are no refunds or exchanges on all software purchases or mentoring of educational material. Since our products are offered online for download and considered a digital download, once payment is captured, ALL SALES are FINAL. Trading123.Net does not provide a refund or exchange of our software, online videos, or educational materials for any reason. Deciding you do not like the product or change your mind does not entitle you to a refund.


Failure to know our refund policy does not qualify you for a refund. You are responsible for viewing our disclaimer. Any chargebacks and refunds will be met with legal action as you downloaded a digital product and took ownership of it once you downloaded it. This is a violation of our Intellectual Property Rights. Failure to know our refund policy does not qualify you for a refund. You are responsible for viewing our disclaimer.


If you encounter any challenges with the software, please reach out to us via email and share the details. Capture a screenshot of any popup errors you come across; this will help us pinpoint and understand the issue better. We’re more than willing to arrange a Zoom meeting, allowing us to delve into your computer interface and decipher the underlying problem.


For those unfamiliar with the software import process, worry not, as we can take care of that for you. So, refrain from seeking a refund solely due to installation hitches. Please take a moment to explore the installation guide manual, complete with step-by-step instructions and an accompanying video on how to import the software; it’s your first port of call for assistance.


Upon downloading the digital copy of our software, you became the rightful owner of the product. As a result, we regret to inform you that we do not provide refunds for our software due to its proprietary nature, which has taken us years to develop. Furthermore, we have equipped you with a  wealth of educational materials and proven trading methods while accessing our software.


Software products can be easily copied and stored. Therefore, we have implemented a strict no-refund policy for all our software products. By purchasing any of our software products, you acknowledge and agree to be bound by our refund policy. Please review the agreement carefully before making a purchase. All sales are final.


Our no-refund policy is in place to protect our business and our customers. Here are some reasons why we do not offer refunds:


  1. Our software is not a physical product. Our software is a digital product that can be easily copied and stored. We invest significant resources in developing and maintaining our software products.
  2. We take pride in the quality of our software products and invest significant resources in their development and maintenance. Providing refunds for our software products would not be feasible for our business.

  3. Software products are intangible and cannot be returned.

  4. We value our customers and are committed to providing high-quality software products and services. However, we cannot offer refunds due to the nature of the software products. By purchasing our software products, you acknowledge and agree to be bound by our licensing agreement. If you have any questions or concerns, please get in touch with our customer support team.

What Happens When You Dispute a Credit Card Charge and Request a Refund. While this may seem like a simple solution to resolve a billing issue, it’s essential to understand the potential consequences before taking action. One of the most significant outcomes of disputing a credit card charge is the immediate revocation of your software license until the dispute is resolved, which can take 90 to 120 days. Your bank will take the funds out of our account once we are notified within two days. If the dispute is ruled in our favor, which it usually is your software will not be reactivated for ninety days. 


Termination: We may terminate or suspend your account and ban your access to our website, products, and services immediately, without prior notice or liability, under our sole discretion, for any satisfactory reasons, including but not limited to your breach of these terms.